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filler@godaddy.com
Signed in as:
filler@godaddy.com
Due to the tedious, handcrafted nature of our products, I am unable to provide refunds or exchanges for custom orders. Changes and cancellations to retail orders are accepted until 96 hours (4 days) prior to scheduled pick up time. No refunds will be provided for any payments made on the order no matter the amount - if canceled at least 96 hours in advance we will be happy to transfer any payment made on that order to another order within 3 months from that date. We will provide no other refunds regardless the circumstances. If you are unhappy with any product, please email me at info@sweetdscupcake.com.
Select your preferred pickup date and time during checkout. I will ensure your pick-up experience is as sweet as our treats. Text 813-507-7054 when you arrive and someone will bring your order out to you. Please note that most products require at least 24-36 hours notice. Email me at info@sweetdscupcake.com if you need to pickup earlier ( a rush fee may apply).
Select your preferred delivery date and time during checkout, if applicable. If date and time are not available, please make a note in your order or email info@sweetdscupcake.com I deliver to local areas surrounding Westchase, Town n Country, Oldsmar, Citrus Park and surrounding areas. If your zip code is not available on the online order, please email me to place the order and I will provide you with a delivery fee quote.
Please allow 36-48 hours to process and make your order. Please indicate when you need the product by in the notes section. As much as I try to package the product(s) so they arrive to you intact, I will not be responsible for cracked, broken, melted, or any damages that have occurred during shipping. I will not issue refunds or exchanges due to shipping problems. If there are problems please message me directly and I will see what I can do. Please track your package and retrieve as soon as delivered. I do package with ice packs, but it is recommended to bring in the package ASAP so no issues occur with melting!! If you are placing a bulk order, please message me so that you won't be overcharged for shipping. Some products are not available for shipping (cake pop arrangements: I will only ship loose cake pops and cakes are not available for shipping at this time)
Everything is handmade from scratch in small batches in my home kitchen, which means that most of my equipment has come in contact with gluten, dairy and some nuts at some point in time. Please let me know if you and/or someone else has any severe allergies that I should be aware of and use your own discretion when ordering.
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